Preguntas Frecuentes

Encuentra las respuestas a todas tus preguntas sobre Cibus, el software de gestión para nutricionistas.

Preguntas Generales

Funcionalidades

Seguridad y Privacidad

App Móvil

Aspectos Técnicos

Configuración e Incorporación

Precios y Pagos

Comparison with Competitors

Support and Assistance

Marketing and Practice Growth

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Preguntas Frecuentes

Preguntas Generales

What is Cibus?

Who is Cibus for?

What devices does Cibus support?

Do I need to install anything?

How can I get started with Cibus?

How much does Cibus cost?

Is there a patient limit?

Can I cancel anytime?

Do you offer first-year discounts?

Is support available multilingua?

Funcionalidades

What does patient management include?

Can I create custom diets?

How does the appointment calendar work?

How does nutritional analysis work?

Can I manage anthropometric measurements?

How do automatic reminders work?

Can I send communications to patients?

Can I manage multiple practices?

Can I create reports and statistics?

Can I attach documents to patient records?

Can I customize anamnesis forms?

Does Cibus include a food database?

Can I calculate nutritional requirements?

Can I create templates and protocols?

Can I print meal plans?

Seguridad y Privacidad

Is Cibus GDPR compliant?

Where is data stored?

Who can access patient data?

What happens if I delete my account?

Are there automatic backups?

Can I export data?

Is the mobile app secure?

How do you handle privacy consents?

Can I limit collaborator access?

Do you log data accesses?

App Móvil

Does the mobile app have my logo?

On which platforms is the app available?

How long does it take to get the app customized?

Do patients need to pay to download the app?

How many patients can use the app?

What do patients see in the app?

Does the app work offline?

Can I send push notifications to patients?

Can patients pay through the app?

Can the app be updated?

Aspectos Técnicos

Do I need an internet connection?

Which browsers are supported?

Can I use Cibus on tablets?

How does device synchronization work?

Does Cibus integrate with other software?

How fast is the loading?

Can I print documents from Cibus?

Does Cibus support video calls with patients?

How do you handle updates?

What happens if I have technical issues?

Configuración e Incorporación

Is it difficult to start using Cibus?

Do you offer training?

Can I import patients from other software?

How long does initial setup take?

Do I need to set up the mobile app?

Is documentation available?

Can I customize the interface?

How do I invite patients to use the app?

Can I set up automatic emails?

Can I test before going live?

Precios y Pagos

Which payment methods are accepted?

Is billing monthly or annual?

Are there hidden costs?

What happens if I exceed the number of patients?

Can I change plans at any time?

Do you offer discounts for groups?

Is storage for documents included?